--- title: "After Sales" date: 2025-10-14 author: "Christian Meggendorfer" featured_image: "https://www.easybill.de/wp-content/uploads/2025/10/easybill-aftersales-produkt-return-1200x800-1-1.jpg" --- # After Sales & Shipping communication Turn anticipation into revenue with the after-sales solution for online shops: keep customers in your shop after the purchase with automated shipping messages, tracking in your own design, and effective cross-selling. - Up to 10% more revenue with existing customers - Up to 30% fewer support requests - Your brand stays present, from checkout to the front door [Book a demo](https://www.paqato.com/demo-anfragen/) [More info](https://www.paqato.com/) ![](https://www.easybill.de/wp-content/uploads/easybill-aftersales-hero-1200x800-1-e1760437732212.jpg) ## Over 2,300 shops already use it easybill offers integrations with partner applications that are as popular as they are smart ![KoRo Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_Koro.svg)![Thalia Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_Thalia.svg)![Reifen com Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_reifenCom.svg)![ROSE Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_Rose.svg)![Käfer Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_Kaefer.svg)![deuter Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_deuter.svg)![KoRo Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_Koro.svg)![Thalia Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_Thalia.svg)![Reifen com Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_reifenCom.svg)![ROSE Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_Rose.svg)![Käfer Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_Kaefer.svg) ![deuter Logo](https://www.easybill.de/wp-content/uploads/2025/10/Logo_Referenz_deuter.svg) ## **After Sales – Get more out of every shipment** After the purchase, you lose your customers—to shipping providers’ pages. With our software, you bring them back and offer them a seamless brand experience instead: automated shipping communication, tracking in your shop, and smart returns management—all in your design. The result: more revenue, less support effort, happier customers. - **Modular design:** four modules that work individually or together. You decide. - **Easy to use:** set it up once, then it runs automatically. No complicated tech. - **Central analytics:** all shipping data in one place. Dashboard with all key KPIs. ![](https://www.easybill.de/wp-content/uploads/2026/02/placeholder-1-e1771428780238.png) ## Over 30 partners & integrations easybill offers integrations with popular as well as smart partner applications ## **Save time** Up to 30% fewer support requests. Automatic shipping communication makes it possible. You focus on what matters. ## **Sell more** Cross-selling on your tracking page. Up to +10% more revenue. From customers you already have. ## **Strengthen your brand** Your customers see your branding – not the DHL logo. From checkout to the doorstep in your design. ## **Use data** Which carrier is reliable? Why do customers return items? All the answers in one dashboard. ## **Delight customers** Proactive updates. Transparent communication. Easy returns. That leads to 5-star ratings. ## **Easy to integrate** Seamless connection to easybill, Shopify, WooCommerce, and more. 10-minute setup, then it runs automatically. ## After Sales made easy Four modules that work seamlessly together. You decide what you need. ## **SPEAQ – Send automatic shipping updates in your design** With SPEAQ, you automatically inform customers about their shipping status – before they ask. The result: Up to 30% fewer “Where is my package?” inquiries. You save time, and your customers are happier. - Up to 30% fewer support inquiries - Automatic communication in case of delays - Higher customer satisfaction through proactive updates ![](https://www.easybill.de/wp-content/uploads/2026/02/placeholder-1-e1771428780238.png) ![](https://www.easybill.de/wp-content/uploads/2026/02/placeholder-2-e1771433931203.png) ## **TRAQ – Shipment tracking right in your shop** With TRAQ, customers track their package in your shop, where you can show suitable products. The result: Up to 75% of your customers return to the shop, up to 10% more revenue through cross-selling. - Up to 10% more revenue from existing customers - Your brand stays visible - Cross-selling during the waiting time ## ****QONTROL – Monitor and optimize all shipping data centrally**** With QONTROL, you can see at a glance which carrier is performing and where there are problems. The result: You respond faster, optimize based on data, and reduce costs. - Detect shipping issues early - Compare carriers - Reduce costs through better decisions ![](https://www.easybill.de/wp-content/uploads/2026/02/placeholder-1-e1771428780238.png) ![](https://www.easybill.de/wp-content/uploads/2026/02/placeholder-2-e1771433931203.png) ## ****RETURN – Process and understand returns automatically.**** With RETURN, customers handle returns themselves without calling. You automatically see why items are being returned. The result: Less effort, valuable insights, and a lower return rate in the long term. - Less support effort - Understand reasons for returns - Reduce the return rate in the long term ![](https://www.easybill.de/wp-content/uploads/2026/03/cta-placeholder-1-300x250.jpg) ## Book a demo now **See how your shipping becomes a revenue machine** Invest 15 minutes to save hours of routine work every month. In the demo, see how PAQATO automates your after-sales phase—while generating more revenue. [Book now for free](https://www.paqato.com/demo-anfragen/)