Facilitate automatic dunning system

Improved Dunning Process. Faster Payments.

Making automatic reminders easy –
Automating payment reminders and dunnings not only saves time, but also increases the likelihood of payments being received.

  • Efficient. Automated. Reliable Payments.

  • Remind customers of payments without effort.

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Why Automatic Reminder Management with easybill?

Our aim is to simplify your reminder management and ensure that you never overlook an unpaid invoice again. With easybill’s automatic reminder function, you can keep control of your finances without having to worry about manual processes.

  • Optimized reminders for maximum efficiency

  • Advantages of the automatic dunning system

    The majority of entrepreneurs are probably familiar with it: Customers don’t always pay on time or don’t pay the full bill immediately. Usually the first dunning process begins, which ties up additional time and resources in the company. But that doesn’t have to be the case if you use our integrated automatic dunning system.

    Receivables management with excellent customer service

    Especially freelancers and smaller companies often shy away from sending a reminder immediately if the payment deadline is exceeded. The reason: the fear of scaring off the customer and thus losing orders.

    This is where an automatic dunning process can help. With our integrated service, you can fall back on professional claims management – and good organization is also appreciated by customers.

  • Increased Liquidity and More Time for Your Business

  • Professional solution for solo freelancers and large companies

    If you don’t have to worry (anymore) about keeping an eye on payment deadlines, time is freed up to take care of other tasks in daily business. Because a manually written, individually prepared payment request is no longer necessary with an integrated automatic dunning system. Just like the following dunning notice a few days later.

    In addition, easybill monitors the incoming payments – and thus reduces your workload considerably.

    You do not have to limit yourself with regard to the dispatch of payment reminders and dunning notices: mail, e-mail or fax are available as dispatch options.

  • Automatic service, individual configuration

  • Everything under control thanks to settings preview

    Although our integrated dunning process runs automatically, this does not mean that you cannot adapt it to your individual needs. For example, you have the option to create individual templates for each customer and define defaults when the dunning process should start. Use our document templates and save even more time!

    Saving time also means our latest feature: the setting preview. With it you can see at a glance which settings and parameters you have selected for the respective customer. So you can adjust them quickly and without much effort – if it should become necessary.


    Send Reminders Automatically!

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  • Keep the customer in mind when sending reminders

  • The customer-friendly method of payment reminders

    If you do not want to send your customers a reminder immediately, you can use another feature of our software: In case of larger invoices or long payment terms, send your customers a small reminder a few days before the due date.

    In the best case scenario, you can avoid having to send reminders to your customers and charge them fees. This also contributes to a good customer relationship and a cooperative partnership.

  • Individual solutions for your business

  • Exclude certain customer groups from the dunning procedure

    In addition, you can also define certain customers in easybill that are not to be integrated in the dunning process. This is especially helpful if you have made individual arrangements with your customers and want to accommodate them.

  • Automatic dunning process from start to finish

  • Maximum reduction in workload for you and your company

    Even with a fully automated dunning process, there will always be customers who do not pay – and here, too, you can rely on our service. Because easybill offers you an interface to transfer your claims directly to a collection service provider – also completely automatically and without much additional effort.

    The advantages of our integrated automatic dunning system at a glance:

    • easybill automatically monitors deadlines and overdue invoices

    • Dunning can be controlled individually and created in several stages

    • Payment reminders and dunnings are created automatically

    • Dispatch by mail, e-mail or fax possible

    • Document templates can be individually adapted

    • Receivables can be automatically assigned to a collection service provider

    Professional dunning templates for your receivables management

    Avoid non-payment and save time!

    dunning process

    Dunning templates in easybill

    Using dunning templates can save time and effort, especially when multiple dunning notices need to be sent to different customers.

    easybill offers the option of selecting ready-made reminder templates. These can be customized as needed to include specific customer information such as the name of the debtor, the amount of the outstanding payment and the due date.

    • 1

      A reminder can usually be sent in several stages, depending on how long the payment has been overdue.

    • 2

      A well-designed reminder should be clear, polite and professional and remind the debtor that they have an obligation to pay.

    • 3

      It is important that reminders and dunning templates comply with legal requirements in order not to cause legal problems.

    Efficient Receivables Management

    with automatic reminder system by easybill

    Optimize your payment processes and reduce administrative effort with easybill

    Stricter adherence to reminder deadlines and tax regulations

    Customer Retention: Seamless processes, long-lasting business relationships


    Frequently Asked Questions about easybill and Automatic Reminders

    Can I customize the automatic reminders according to my needs?

    Yes, it is possible to customize the reminders to fit your requirements. For instance, you can adjust the content, appearance, and the number of days after which a reminder should be issued and sent. For more essential questions about reminders and payment notifications, check out the easybill Guide!

    When should a payment reminder be sent?

    You can send a payment reminder when your customer hasn’t paid the invoice on time. It’s recommended to send the reminder about a week after the invoice’s due date or a few days before the deadline. It’s important to maintain politeness and professionalism in the wording. This can help prompt customers to make their payments more promptly. To avoid the hassle of manually sending payment reminders, you can use tools like easybill to automate this process.

    Are reminders and notifications sent via email or SMS?

    Reminders and notifications can be sent via mail, email, or fax.

    What are the membership delivery times?

    All paid memberships are available on a monthly, quarterly, half-yearly and yearly basis. You decide on the membership duration.

    How often can automatic reminders be sent?

    The number of reminders you can send is not legally regulated. However, it’s recommended to send a maximum of three reminders. The first reminder should be friendly, the second more assertive, and the third can be framed as a “final reminder.” It’s important that reminders are formulated politely and professionally and comply with legal requirements.

    How does easybill guarantee the security of my data?

    With easybill, your data is in the best hands. Your data is stored exclusively on servers in Germany and protected by modern encryption standards. As an additional safeguard, two-factor authentication (2FA) is available to you.
    More about account security in easybill

    Is everything included in the membership price?

    Yes, there are no hidden costs. Shipping credit must be booked separately, actively. You have full cost control at all times.

    Which membership do I test?

    To be able to test all features, our 7-day free trial period always includes the BUSINESS package.

    Our customers love us

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    • Jessica Förster ★★★★★ vor einem Monat
      Ich bin mit dem Support sehr zufrieden gewesen.. Ich hätte viele Fragen und bei jeder hat man mir geduldig geholfen sie zu lösen.
      Vielen,lieben Dank an das tolle Team und die Ruhe bei der Klärung…
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      Also hallo, da kann sich jedes Unternehmen noch etwas abschauen. Der Kundenservice ist einfach hervorragend! Es wird wahnsinnig schnell geantwortet, stets freundlich und hilfsbereit. Und das beste, die Service Mitarbeiter erledigen die … More Dinge sofort für einen, wenn man Ihnen den Zugriff zum Account gewährt. Bin mit dem Angebot, Dienstleistung und Service vollends zufrieden! Weiter so. Und 100% empfehlenswert.
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      Einfache Installation und sofort einen Supporttermin zur Unterstützung für den Folgetag automatisch eingestellt bekommen. Nach dem Supporttermin waren alle Fragen geklärt und die verschiedenen Import- und Exporttasks erledigt. Super. Vielen … More Dank
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      Der Support ist super und hat sich viel Zeit genommen. Wir konnten alle Probleme lösen und wurden sehr kompetent beraten. Service ist auf jeden Fall 1A!
      Vielen Dank.

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